Module 7 Objectives:

To improve the quality of services from case managers and patient advocates for their clients by:

  • Identifying factors contributing to the coordination of benefits for MADAP pharmacy services 
  • Discussing updates and changes within the MADAP formulary
  • Identifying causes of claims issues at the pharmacy and possible steps to resolve those issues

NOTEYou must review ALL screens in this webinar in order to receive a completion and your certificate.