This module discusses an overview of tools used for quality improvements such as value stream mapping, spaghetti mapping, and failure mode and effects analysis (FMEA).
Faculty: HAHSTA Quality Management Team
Original Presentation Date: October 2022
Contact Information: HAHSTACBAQuality@dc.gov
This module discusses the importance of engaging consumers to improve quality through program involvement and feedback. Includes strategies to involve consumers at every step of the program.
Faculty: HAHSTA Quality Management Team
Original Recording Date: October 2022
Contact Information: HAHSTACBAQuality@dc.gov
This module describes the essential roles of each Quality Management Committee member, what they are each responsible for, and strategies to assist the CQM in improving quality.
Faculty: HAHSTA Quality Management Team
Original Recording Date: October 2022
Contact Information: HAHSTACBAQuality@dc.gov
This module gives an overview of the basic process steps and techniques used to evaluate quality improvement (QI) projects and programs.
Faculty: HAHSTA Quality Management Team
Original Recording Date: October 2022
Contact Information: HAHSTACBAQuality@dc.gov