This module discusses the components of performance measures and indicators, how data improves quality in the human service industry, and how data can improve stakeholder engagement.

Faculty: Michael Hager MPH, MA

Original Recording Date: May 2022

Contact Information: HAHSTACBAData@dc.gov


This module explains the importance of using data to improve quality, describes the various types of data, basic data analysis, and data presentation.

Faculty: HAHSTA Quality Management Team

Original Recording Date: October 2022

Contact Information: HAHSTACBAQuality@dc.gov


This module defines and gives basic principles for data security. It discusses the importance of data security as well as best practices.


This module gives a walk-through of how to run and review the RSR Report.