
More than 60% of people who inject drugs (PWID) report having skin problems such as abscesses, ulcers, cellulitis, and other serious skin infections. Skin infection in PWID pose significant risks, including endocarditis, septicemia, and necrotizing fasciitis, which increases morbidity and healthcare costs for this population. To prevent the progression and spread of wounds in PWID, providers must be educated on the complications of drug use in this population and create a culture of trust to ensure this population seeks care.
Faculty: Barbara Pieper, PhD, RN, CWOCN, ACNS-BC, FAAN
Original Recording Date: 8/31/22
NOTE: This module does NOT award credits.
Please complete the course at your own pace.
**This course is no longer offering CE credits.**

Course Description: This webinar will enhance the understanding of positive and negative forms of de-escalation, conflict resolution, and crisis intervention strategies for purposes of reinforcing community-focused harm reduction strategies. Additionally, it will dive into the barriers, strategies, and communication methods that will aid in creating a supportive environment for community members.
Faculty: Dr. Ashley Elliott
Learning Objectives:
After participating in this webinar attendees are expected to:
Identify 1-3 barriers impacting communication with consumers/community members
Provide practical examples of positive intervention strategies for low-risk, medium-risk, and high-risk consumers/community members
Demonstrate understanding of the intervention terminology and provider roles in order to effectively support community members and create clear lines of communication between community members and community agencies

This webinar seamlessly combines theory and practice to empower participants with the essentials of outreach and secondary exchange. Delve into the significance of these approaches and the common barriers faced in their implementation. Discover highly effective strategies for outreach, recruitment, and engagement. Recognize the indispensable role of People Who Use Lived Experience (PWLE) in all aspects of Syringe Services Programs (SSPs). Additionally, gain valuable insights into available SSP resources in the DC area, ensuring comprehensive and inclusive care provision.
Learning Objectives:
Upon completion of this webinar, participants will be able to:
- Acquire foundational knowledge in outreach and secondary exchange methods.
- Gain a nuanced understanding of the significance of outreach and secondary exchange, while identifying and addressing associated barriers.
- Master highly effective strategies for conducting outreach and maximizing recruitment engagement.
- Recognize the pivotal role of involving People Who Use Lived Experience (PWLE) in all facets of SSPs.
- Become familiar with the available SSP resources within the DC area.
Faculty: Carolina Diaz, ACR Health and Elizabeth Wright, ACR Health
NOTE: This module does NOT offer continuing education credits.