This presentation covers the role of community health workers (CHWs) in improving health outcomes, strategies for integrating CHWs into clinical teams, effective communication and collaboration with CHWs, and best practices for supervision and training. The faculty will discuss potential benefits and challenges of integrating CHWs into the clinical workforce. This presentation will also review the necessary tools for healthcare professionals to collaborate effectively with CHWs in the interest of improving healthcare access and outcomes for their patients. 

Faculty: Mellanese Alexander, CCHW

Learning Objectives

At the end of this session, you will be able to:

  • Describe the role of community health workers in improving healthcare access, health outcomes, and health equity. 
  • Identify the essential skills, knowledge, and qualities of effective community health workers. 
  • Identify the challenges and benefits of integrating community health workers into healthcare teams. 
  • Describe how to collaborate and communicate effectively with community health workers to achieve shared goals.
  • Identify strategies for integrating community health workers into healthcare teams.
  • Explain the importance of cultural humility and sensitivity in working with diverse populations.
  • Identify strategies for building cultural responsiveness among healthcare teams.


Approximate time to complete: 1 hour

Jointly provided by Postgraduate Institute for Medicine and HealthHIV

Release Date: 5/10/23

Expiration Date: 5/10/24

UAN#: JA4008162-9999-23-207-L01-P