Title: From Conflict to Connection: Meeting People Where They Are 

Description: This micro-learning module explores how misaligned priorities, communication barriers, and provider perspectives can impact conflict resolution and de-escalation efforts, while learning strategies to build trust, improve communication, and support community members more effectively.

Learning Objective:

  • Identify barriers that impact communication, conflict resolution, and de-escalation efforts

Faculty: Dr. Ashley Elliott 

Audience: This activity is intended for Community Health Workers, physicians, pharmacists, registered nurses, PAs, psychologists, social workers, and other clinical and community providers.